FAQs - X Series

XLe Questions

Q. Does Horner APG have an OCS for Hot-Backup or High Availability applications?
A. Yes, any two OCS units can be connected in a Hot-Backup configuration. See Application Bulletin High Availabilty.

Q. How can I expand the I/O on an XL Series OCS? Use SmartStix I/O connected over CsCAN?
A. The I/O can be configured in Cscape. Go to Controller / I/O Configure.. / Network I/O.

Q: When using SmartStix I/O with the XLe, I am unable to make the Stix work when the Input reference address is %I16 and the Output reference address is %Q16.
A: The XLe product line uses 32 discrete bits for the %I’s and %Q’s. Configure the Inputs and Outputs to start at %I33 and %Q33 or on another word boundary higher than 16.

Q: My XLE105 has been working previously, but now doesn't boot up. On power up. it displays "System Firmware Loader Version 0.17 (1.5) FLT: App CRC" and doesn't progress any further. I have tried to download the application, but this fails ("comms flt with target". How do I get the unit working again?
A: This sounds like a curuppted bootloader. We will need to update the bootloader and the firmware. The first thing that you need to do is download the latest Cscape version (8.10B) and also download the latest firmware files. Both of these are located on our web site at www.heapg.com/Pages/TechSupport/CscapeSoftware.html. I will compile a document with illustrations on how to upgrade the unit.

Q:Is it necessary to use the OCS Programming Cable for communication with the XLe? Is it necessary to buy the OCS Programming cable or can the customer construct one. Is there anything special about the Programming Cable?
A: The programming cable is a DB9 to RJ45, nothing special about the cable. Verify that the software is configured for the right communication port and that there is not another program using the same port.

Q. Does the HE-XE102 OCS contain a real time clock? I did not see that mentioned in any of the sales brochures.
A. Yes. The XE-102 does have a real time clock.

Q. How can I get data from by XLe into my PC?
A. There are a couple of options for extracting data from an XLe.

1. Use Kepware OPC server using the Cscan protocol, HE-OPC500. This option will allow the server to access all of the XLe data. The data will be extracted either through the MJ1 serial port of the XLe or through the HE-XEC Ethernet option for the XLe. The HE-XEC will require that the PC utilize the Port Redirector software to route the IP address of the XLe to a communication port on the PC. The HE-OPC500 allows for 1 serial connection, so in applications requiring data to be extracted from multiple XLe’s, a different method will need to be used.

2. Use Kepware OPC server using a Modbus protocol. This can also be done through either a serial connection or Ethernet connection. To utilize the Modbus connection, use the Modbus Encapsulation option in Kepware. This will eliminate the need to use the Port Redirector software. This option will allow for connection to more than 1 XLe at a time.

Q. I am unable to connect to my XLe with my Modbus Master over Ethernet.
A. Verify that the port1 of MJ1 is opened in the program as Ethernet and Modbus protocol. After the port is opened, use the Modbus slave block. The next step is to verify that the XLe is configured to use the Ethernet port instead of the RS-232 port. This is configured through the system menu on the XLe. Now verify the IP address is set correctly. If the port is changed from RS-232 to Ethernet or the IP address has been changed, power cycle the controller to initiate the changes.

Q: How do I address the Analog Outputs in the XLe?
A: Some XLe’s have 2 or 4 Analog outputs. They also have a HSC and PWM outputs. The HSC uses the first 8 AQ address (AQ1-AQ8) so the real world Analog outputs are addresses in Cscape as AQ9 and AQ10 (AQ12). If you are still unable to output, verify that the jumpers internal to the I/O board are set correctly.

Q: Unable to read a frequency input into HSC1.
A: Verify that the configuration of the XLe is configured for frequency and downloaded to the XLe. Verify that the frequency input is wired to %I19 and Ground. Verify that the controller is in run mode.

Q: Unable to output a frequency out of the XLe PWM outputs.
A: Verify the configuration of the PWM and AQ register settings are loaded correctly. Verify that 24 VDC is wired between V+ and Ground. Verify that the controller is in run mode
Q: I am unable to get a clock pulse out of output %Q1. I configured the output to stepper and have followed the instructions in the manual. All that apears to happen is that %Q1turns on.
A: The XLE should be running with 11.80 FW.  The firmware can be downloaded here; http://www.heapg.com/Pages/TechSupport/CscapeRegistration.html

This is in the latest hardware manual. http://www.heapg.com/OCSManuals/XLE/Manual/
Please let us know if addtional help is needed.  techsppt@heagp.com
Example 1
Ready/Done 
A high indication on this register (%I30) indicates the stepper sequence can be started (i.e. not
currently bus
 
10,000,000 steps control sequence
The following example starts at 2.5 kHz and ramps up to 5 kHz during the first 1,000,000 steps. 
Then, it runs at 5 kHz for the next 8,000,000 steps.  Finally during the last 1,000,000 steps it slows to
a stop.
 
Set %AQ1 = 2500 (Hz)  {Start Frequency}
Set %AQ2 = 5000 (Hz)  {Run Frequency}
Set %AQ3-4 = 1000000 (Steps)  {Accel Count}
Set %AQ5-6 = 8000000 (Steps) {Run Count}
Set %AQ7-8 = 1000000 (Steps) {Decel Count}

Other Questions

Q. I am considering using the NX for a new app and need Modbus TCPIP Master capability. I saw, on the website, a new release, 8.10B, that states that the NX now has this capability. I downloaded the new version, but can't seem to find where to set it up?Also, can this unit act as a master and slave? I need to poll modbus data from three devices, for local display and logging, then send the data to a remote SCADA. Is this possible with the NX?
A. You will also need to update the FW in the NX. The firmware can be downloaded from the same page as Cscape. To configure ModbusTCP/IP master in Cscape click on 'Program' and then click on 'Protocol Config'. There you will see Ethernet as an option. The NX supports ModbusTCP/IP slave as well. The slave setup is in the I/O config section under the ETN300 module configuration. It is simply a checkbox for the slave setup. Please contact us if you additional questions.

Q: Could you tell me what the switch settings are on the back of the Lx Display module, I searched in the manual for them and the manual does not have anything about them, I would appreciate a reply back with what each switch is controlling and what it should be set at?
A: The switches are for Termination and are assigned as follows:

RS-485 Termination = 220Ù

Switch

Description (Default)

1

N/C (Off)

2

N/C (Off)

3

N/C (Off)

4

N/C (Off)

5

TX Term for CN1

6

Term for MJ1

7

RX Term for CN1

8

Term for MJ2 (if MJ2 present)







 
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